Ordering & Pickup

Ordering from Cakes by Shannon is simple and convenient. Browse our menu, select your favorite desserts, and place your order securely online.

• Browse the Shop: Explore available cakes, pound cakes, cheesecakes, cupcakes, brownies, dessert bars, and other treats.
• Choose Your Product: Select your desired flavor, size, quantity, and available options.
• Add to Cart & Checkout: Complete your order securely through our online checkout.
• Order Confirmation: Once your order and payment have been received, you will receive an order confirmation with the details of your purchase.

For custom cakes, please use our Custom Cake Inquiry/Design option to tell us about your celebration, preferred flavors, size, theme, and design ideas. Custom cake requests must be reviewed and confirmed before an order is considered booked. A custom cake is not reserved until the required payment or deposit has been received and the order has been officially confirmed.

Local pickup is available for eligible orders in the Miami, Florida area.

• Select Local Pickup during checkout when the option is available.
• After your order has been confirmed, you will receive your pickup instructions.
• Your exact pickup address will be provided privately after your order is confirmed and payment has been received.
• Pickup instructions will include the available pickup date/time and any information you need to collect your order.
• Please arrive during your designated pickup window so your order can be ready for you.

For the safety and privacy of our customers and our business, the pickup address is not provided before an order is confirmed. Please do not arrive at or attempt to locate the pickup location without receiving official pickup instructions from Cakes by Shannon.

Once your order has been picked up, Cakes by Shannon is no longer responsible for the handling, transportation, or storage of the order. We recommend transporting your desserts on a flat, stable surface and keeping them in an appropriate temperature-controlled environment until they are ready to be enjoyed.